We source raw materials predominantly from leading global suppliers and maintain full traceability from raw material to finished product. Every ingredient comes with documentation — country of origin, CoA, and, where relevant, non-GMO statements and allergen declarations — and passes incoming quality control before use. Our in-house laboratory runs identity, potency, and microbial testing, with ...

FORNUTRA recommends: complaint registration, batch lock, inventory isolation, retained-sample retesting, raw-material and production record investigation, root-cause analysis, CAPA, risk assessment, responsibility determination, and written response. If a market recall is needed, both parties execute it together based on the contract, traceability data, and target-market requirements, with clear...

Consistency is controlled through approved master production records, ingredient specifications, weighing checks, key process parameters, in-process inspection, finished-product specifications, batch COAs, and retained samples. Any formula or ingredient change requires a written change assessment and client approval. For sensory-sensitive products, comparable standards are also set for color, ta...

Customers should provide the order number, batch number, arrival condition, photos or videos, storage temperature, and quantity records. FORNUTRA investigates the cause using retained samples, production records, packaging, and shipping information, then applies replenishment, credit, packaging improvement, CAPA, or assisted logistics claims based on the contract and responsibility. Custom produ...

Batch quality documents are confirmed against product specifications and the contract, including available COAs, internal inspection records, and other files. If Amazon, an importer, or a brand needs independent lab testing, FORNUTRA can arrange third-party testing by test item, with cost, turnaround, and lab confirmed before production. Third-party reports do not replace day-to-day production q...

Quality Control Testing Protocols Quality control testing at FORNUTRA is applied at every stage — not just at the end. The testing protocol is divided into three phases: Phase 1 — Incoming Raw Material Testing: Every batch of raw material is quarantined upon arrival and tested before release for production. Testing includes identity confirmation, potency assay, heavy metal screening (lead, arsen...

Manufacturing Certifications FORNUTRA's manufacturing facility operates under internationally recognized quality and food safety management standards. Our certification framework includes: Good Manufacturing Practice (GMP): Our facility follows GMP guidelines aligned with international dietary supplement manufacturing standards, covering personnel, premises, equipment, production, quality contro...